📖FAQ

【Rewards】 Q. What are the rules for distributing Diamond rewards? A. The distribution process follows this order: Guild Ranking confirmation → Guild reward confirmation based on rank → Individual reward confirmation. The distribution breakdown is as follows: 25% of the Diamonds received by the guild are evenly distributed among all members. The remaining 75% is distributed to members based on their contributions.

【Guild】 Q. How do I leave a guild? A. You can leave a guild from the 'Member' section on the guild page. Simply find your account details in the list and select the option to leave. Please note, if you hold a position within the guild, you will need to transfer that role to another member before you can leave. Q. How does leaving a guild affect the Bounty Total Damage Ranking? A. It only affects the Guild Ranking and does not impact the Individual Ranking. When a user leaves a guild, the amount of damage they contributed to the guild is subtracted. Additionally, if the user joins another guild afterward, their previous damage amount will not carry over.

【Marketplace】 Q. I can't exhibit my Chain hunter on the market. Are there any conditions to enable listing? A. There are several conditions for listing a Chain hunter: ①Rarity: It must be either GENESIS or a Chain hunter that has combined a 'Resale man'. ②Stamina must be at 100. ③It should not be set in your account or guild profile. ④It must not be restricted by the time limit associated with app payments or credit card payments (to prevent fraudulent transactions, a 14-day listing restriction is applied when these payment methods are used).

【Shop】 Q. How do I exchange OAS with Diamonds? A. The exchange of OAS is only available on the browser version. You can exchange them at the Diamond exchange office located within the shop.

Q. I exchanged for an Amazon gift card, but I can't find the code. Where is it located? A. You can find the code by checking the corresponding exchange transaction details in the shop's 'Check history' section. Q. I heard that restrictions are applied when using in-app purchases or credit card payments. What kind of restrictions are these? A. To prevent fraudulent transactions, a 14-day withdrawal/listing restriction is applied when using these payment methods. Additionally, if you use in-app purchases or credit card payments again before the restriction period ends, a new 14-day restriction will be imposed starting from the last time you used the payment method.